A mailing list for LAMMPS is available on the LAMMPS project page at SourceForge.
Anyone can post messages to the list or browse/search previous questions/answers in the archives. If you subscribe to the list you can get emails when people post to the list and can reply with a response.
LAMMPS developers try to respond to posted questions in a timely manner, but no guarantees. If you want to subscribe and answer questions yourself, that would be great!
These ideas will help you diagnose some LAMMPS problems yourself. And they will make it easier for people who read your message to help figure out your problem.
This helps us, because we often remember when a similar problem came up, and can tell if you are encoutering a bug that has already been fixed.
Note that if you are using a version older than the last major release and your problem is something that many users would run into, like a bug with input or output, then we may tell you to upgrade to the current (fully patched) version to see if your problem goes away.
If things go bad on a particular timestep, then print out lots of thermodynamics and dump lots of snapshots before that timestep. Things may be going bad earlier than you expect. This can usually be done easily by running near to the problem timestep, changing output settings, then running past the problem timestep. For big problems, you can write out a restart file before things go bad, then run from the restart file with more output enabled.
"Simple" means that posts like the following are not good:
I ran a million-atom problem for 10 hours on 100 processors with the attached 1000 line input script and something bad happened. Help!
Please make an effort before you post, to isolate your problem and reproduce it with as small a physical problem (number of atoms, number of timesteps) and as short and simple an input script as possible. Does the problem occur on one processor or only in parallel?
If you need to attach a data file for us to reproduce the problem, make it small. If it has to be big, then don't attach it to your email. Instead, tell us that you have it, and we'll ask you to email it to us directly if needed.
The most important thing you can do for us, is to isolate your problem to one (or a few interacting) commands which cause the problem. Since you know your physical model and what you are trying to simulate, you can often figure this out more quickly than us, by trying variants of your input script that turn on/off various options.
We will always answer the first kind of question. We may not answer the other kinds if we don't have any suggestions for you. Note that the last kind of question can be hard to answer and may not have anything to do with LAMMPS, but more to do with the potential, or what you are trying to measure, or how you are using molecular dynamics to perform your simulation.
Finally, if in doubt, just post your question. You won't be the first to have posted a strange message or a question with an obvious answer.